The goal at SpeakerOfTheDay.com is to offer
impressive, affordable audio gear at a tremendous savings to the end
user. We aim to find, buy, and create quality gear that would normally
cost 50-300% more than the Speaker Of The Day advertised price. The
plan is to sell in quantity. We are not trying to hit a homerun with
each sale. We try for as many singles as possible. All the gear that
we offer has been tested and inspected by our staff to make sure it is a
quality product and that you get what you pay for. We offer one item a
day at the lowest possible price. By doing this we save money on
warehousing, advertising, staffing, shipping fees, etc. We are able to
pass the savings to you, the consumer. We hope to provide Musicians,
DJs, Churches, Bands, Bars, Schools, and anyone else needing audio
equipment and those on a budget quality Pro Audio equipment and a
fraction of the price compared to the big box retailers. Check us out
daily. Tomorrow you will see something new……. Cheers
If you decide that your deal is no longer a deal and you want to return your item, send us an email at: firstname.lastname@example.org within 30 days after your purchase and we will issue an RMA# (Return Authorization Number) to allow you to send the item(s) back for a refund.
If you received free shipping on your order, the value of the uncharged shipping cost will be deducted from your refund. Items being returned must arrive in brand new condition, (in original boxes and packaging) showing no signs of wear and tear and must be free of any scuffs, dings, cracks, odors, scrapes and any other imperfections. If any discount or promotional coupons were used during checkout, you will receive a refund less the value of the promotional coupons and original shipping costs.
For your protection, we encourage you to ship
your return via UPS or FedEx for tracking and insurance claim purposes.
Please retain all of your tracking information. Refunds are processed
within 2-4 days after your return has been received and inspected by our
return center. Please allow up to 10 business days for credit to
reflect on your credit card or method of payment used.
are no longer processing exchanges. Refunds are issued on qualified
returns, and you may place a new order for the desired product.
Product Not Returnable
are not allowed on custom made, clearance, discontinued, scratch &
dent, restocked, hygienic or AS-IS items as noted. (Exclusions: item
arrives damaged in shipping, defective or dead on arrival)
Shipping Errors, Product Defects & Product Damages
For a return or exchange due to shipping damages or errors, contact our Customer Service Center at: email@example.com within 14 days from purchase.
- Have your order # ready when you call.
One of our customer service representatives will provide you with simple instructions for returning the item(s), and instructions on the proper handling of the merchandise. Please be prepared to email photos showing any issues for proof and claim purposes. (Photos must include packaging and item contents) For items damaged in shipping or shipping errors made by Speaker Of The Day, a representative will email you a pre-paid FedEx return label.
- Save the original box and all the packing material to ship item back. Please remove any old shipping labels from the box.
RMA # issued by Speaker Of The Day must accompany all returns and be
included on the shipping label only. (Unauthorized returns will be
- A replacement item will be shipped to you once the item being returned is received
1 Year Warranty Repair & Defective Items
If you believe you have a defective product or have an item that needs warranty repair, please email Speaker of the day at firstname.lastname@example.org. Please have the order number, your phone number, and customer name on the original order available to speed up the warranty process. Warranty service will be denied if you cannot provide information needed to locate the original order in our system. A technical advisor may need to call and ask some troubleshooting questions in attempt to resolve any issues. Please be informative with the technician in detail so we may resolve your issue quickly as possible. If your item cannot be repaired via shipping replacement parts or speaking with a technician, Speaker Of The Day will issue a Return Merchandise Authorization (RMA #) and allow you to send it back for repair or replacement at no cost to you. The customer is fully responsible for providing adequate packaging and for the return shipping to the repair center. If the item arrives and is not defective, customer is responsible for return shipping fees. All items are generally repaired or replaced and shipped back to you within 14 days of receiving. Refunds, credits and/or exchanges for other items are not allowed on any 1 year warranty items past 30 days after purchase. The original item will be repaired if possible or replaced. Exceptions: If an item being repaired or replaced is discontinued, Speaker Of The Day will allow store credit towards another item if the item is irreparable.
Out of Warranty Repairs
If you would like to send an item back for repair after the 1 year warranty has expired, please contact customer service and obtain a Return Merchandise Authorization (RMA #). Once we receive the item back, our technician will diagnose it and call or email you with a repair quote. The customer is fully responsible to provide adequate packaging and for shipping expenses (both ways) for any repairs made including labor and cost of material. Speaker Of The Day accepts no responsibilities for loss or damage to any customer owned merchandise which was not directly caused by our repairs or handling procedures. Refunds, credits and/or exchanges for other items are not allowed on any out of warranty items.
1 Year Warranty Information – (New Products only)
The 1 Year Warranty will cover manufacturer defects and workmanship (see restrictions) for a period of 1 year from the original purchase date. Speaker Of The Day does not require new product registration for warranty repair or replacement. Warranty will cover but not limited to: Speakers, Amplifiers, Audio Cables, Snake Cables, Patch Cables, Crossovers, Speaker Stands, Microphone Stands, Microphones, Cable Adapters, Cable Connectors, Audio Mixers, Rack Cases, Parts and etc...
Restrictions: The 1 year warranty does not include service or parts to repair damage caused by accident, disaster, misuse, abuse, negligence, inadequate packing or shipping procedures, cosmetic appearance of cabinetry not directly attributable to defect in materials or workmanship, or service, repair, or modification of the product which has not been authorized or approved by Speaker Of The Day. This warranty shall terminate if any of the above is foreseen.
Our warranty will not cover blown or burnt speaker voice coils, or speakers with punctured surrounds. This is considered physical damage or misuse and is not covered by our warranty.
Warranty is non-transferable.
Abuse of Return Privileges – Our return policy is in place to ensure our customers never get stuck with a wrong piece of gear. Those who violate the spirit of our return policy by sending excessive returns may be subject to limitations or suspension of return privileges.